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Webhooks

Webhooks allow your application to receive real-time notifications about WhatsApp events, without needing to poll.

How it works​

  1. You register a URL in the Atendia Dashboard
  2. When an event occurs (inbound message, status update, etc.), Atendia sends a POST to your URL with the event payload
  3. Your application processes the event and responds with 200 OK

Registering your URL​

  1. Access dashboard.atendia.app
  2. Go to Settings → Webhooks
  3. Enter your URL and select the desired events
  4. Save — you will receive a webhook_secret to verify the requests
tip

Your URL must be publicly accessible via HTTPS.